Kora

KORA

Privacy Policy

Last updated: June 17, 2026

This Privacy Policy explains how KORA collects, uses, stores, and protects information when you use our mobile app, website, APIs, profile sharing tools, QR features, and related services.

Information We Collect

  • Account information, such as your name, email address, phone number, profile photo, address, referral code, and login method.
  • Profile information that you choose to add, such as personal profile details, business profile details, job or work experience, branch information, social links, photos, QR profile links, and other content you upload.
  • Contact and connection information, such as favourites, saved contacts, and profile-sharing activity inside the app.
  • Device and technical information, such as device type, browser, operating system, IP address, user agent, authentication tokens, and basic logs needed to keep the service secure.
  • Communication information, such as OTP verification emails and messages you send to us for support or data requests.

How We Use Information

  • To create, verify, and protect your account.
  • To let you build and share personal profiles, business profiles, QR codes, branches, photos, events, and contact information.
  • To provide login, OTP verification, account recovery, customer support, and security checks.
  • To maintain, debug, improve, and prevent misuse of the app and related web services.
  • To comply with legal, safety, and platform requirements, including Google Play requirements.

Sharing and Disclosure

  • We do not sell your personal information.
  • Your public profile, business profile, QR code, and other information you mark or share as public may be visible to people who open your shared profile link or scan your QR code.
  • We may share limited information with service providers that help us operate the app, such as hosting, database, cloud storage, email delivery, analytics, security, and support providers.
  • We may disclose information if required by law, to protect users, or to investigate fraud, abuse, or security issues.

Data Storage and Security

  • We use reasonable technical and organizational safeguards to protect your information.
  • Uploaded images and files may be stored with cloud storage providers. Account and profile data may be stored in our application database.
  • No online service can guarantee complete security, so please keep your login access and devices protected.

Data Retention

  • We keep account and profile information while your account is active or as needed to provide the service.
  • If you delete your account or request deletion, we will delete or deactivate personal information associated with your account, unless we need to retain limited records for legal, security, fraud prevention, backup, or dispute purposes.
  • Backup copies may remain for a limited period before being overwritten through normal backup cycles.

Your Choices and Rights

  • You can update profile information in the app.
  • You can choose what profile and business information to make public where the app provides privacy controls.
  • You can request access, correction, or deletion of your personal information by contacting us.
  • You can request account and data deletion from our user data deletion page.

Children's Privacy

  • KORA is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

Changes to This Policy

  • We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page.

Contact Us

For privacy questions or data requests, contact us at support@kora.app.

To request account or data deletion, visit User Data Deletion Request.